Citygram App Store
Help & contact

Citygram Support

Nonogram puzzles inspired by cities around the world. Questions, bugs or ideas — we read every message.

Contact usFor questions, bug reports, or feedback, email us at ivashchukvladyslav@gmail.com.

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FAQ

Frequently asked questions

Is Citygram free to play?

Yes. Every city and every puzzle is free to play, supported by ads between puzzles. A one-time Remove Ads purchase is available if you'd rather play without interruptions.

I found a bug or the app crashed. What do I do?

Please email us with a short description of what happened, your device model, and iOS version if possible. We read every message and aim to reply within a few days.

How do I restore my Remove Ads purchase on a new device?

Open Settings inside Citygram and tap "Restore Purchases." This works as long as you're signed in with the same Apple ID used for the original purchase.

Can I request a new city or landmark?

Absolutely — email us your suggestion. New cities are added regularly and player requests help shape what comes next.

How do I delete my data?

Citygram stores progress locally on your device and, if you've played across devices, in an anonymous cloud profile. Email us to request deletion of any cloud-stored data associated with your account.

Back to the puzzles?

Citygram is free on the App Store.

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